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Web
Hosting | User Agreement | Features | Setup | Renewal | Resources
Introduction
Please read the following User
Agreement very carefully. Once you have completely read the agreement click here to return to the Web
Hosting Page. Submission of Payment to HeartCore Corporation is your indication of complete agreement
to the terms herein.
Terms
and Conditions
THIS WEB SPACE RENTAL AGREEMENT
(Agreement) is hereby entered into between HeartCore Corporation and Customer on the following terms
and conditions:
The HeartCore Corporation Web
Space Rental Agreement (the Service) consists of services provided to allow the Customer to offer content
on the Internet. These services include space on HeartCore Corporation's Internet server to store HTML
and related multimedia documents and files, the ability to maintain these pages, account, and email
accounts. The terms and conditions of this agreement and any rules and prices published on HeartCore
Corporation's web hosting pages constitute the entire and only agreement (collectively, the Service
Agreement) between HeartCore Corporation and the Customer (hereby defined as one who has an account
with HeartCore Corporation for the Service, including Customers designated users with respect
to the Service) and supersede all other communications and agreements with regard to the subject matter
hereof.
HeartCore Corporation may modify
this Service Agreement or prices, and may discontinue or revise any or all aspects of the Service in
its sole discretion without notice.
Customer agrees to indemnify
HeartCore Corporation against any liability for any and all use of Customers account. Furthermore,
Customer agrees to indemnify and hold HeartCore Corporation harmless from any claims and expenses,
including reasonable attorneys fees, related to Customers violation of the Service Agreement
or Customers direct or indirect damage to another party.
Customer is responsible for
and must provide all telephone and other equipment and services necessary to maintain customers
account remotely.
CUSTOMER EXPRESSLY AGREES THAT
USE OF HeartCore Corporation's SERVICE IS AT CUSTOMERS SOLE RISK. NEITHER HeartCore Corporation
NOR ANY OF ITS INFORMATION PROVIDERS, LICENSERS, EMPLOYEES, OR AGENTS WARRANT THAT THE SERVICE WILL
BE UNINTERRUPTED OR ERROR FREE; NOR DOES HeartCore Corporation OR ANY OF IT'S INFORMATION PROVIDERS,
LICENSERS, EMPLOYEES, OR AGENTS MAKE ANY WARRANTY AS TO THE RESULTS TO BE OBTAINED FROM USE OF THE
SERVICE. THE SERVICE IS DISTRIBUTED ON AN AS IS BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY
AND INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS SERVICE
AGREEMENT. NEITHER HeartCore Corporation NOR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DELIVERING
THE SERVICE SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF USE OF THE SERVICE OR INABILITY TO USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY.
CUSTOMER EXPRESSLY ACKNOWLEDGES THAT THE PROVISION OF THIS PARAGRAPH SHALL ALSO APPLY TO ALL THIRD
PARTY CONTENT AND ANY OTHER CONTENT AVAILABLE THROUGH THE SERVICE.
This Service Agreement is made
in Washington, and shall be governed by and construed in accordance with the laws of the United States
of America and of the State of Washington. Any cause of action of customer or its designated users
with respect to the Service Agreement must be instituted within one year after the claim or cause of
action has arisen or be barred.
Copyrighted material must not
be placed on Customers account without the permission of the owner(s) or person(s) they specifically
authorize. Only the owner(s) or such authorized person(s) may upload copyrighted material to the account.
Customer agrees not to publish
on or over its account any information, software or other content which violates or infringes upon
the rights of any others or which knowingly contravenes the laws of any jurisdiction in which such
content is generally accessible.
Use of illegal or copyright
material on any web page or other distribution mechanism used in conjunction with the Customers
account, will result in termination of this Service Agreement. Illegal material is defined as any material
not permitted under United States local, state or federal laws. If illegal material was submitted by
a client of the Customer without Customers knowledge, this Service Agreement will remain in effect
if the Customer removes the illegal material.
Any use of HeartCore Corporations
network and/or systems that disrupts the normal use of the network and systems for other HeartCore
Corporation customers is considered to be abuse of HeartCore Corporation services and is grounds for
termination of this Service Agreement. Some examples of abuse include attempting to access other Customers account,
or conducting provocative activities such as mass emailings (Spam) which may result in retaliatory
actions against HeartCore Corporation.
Depending upon the nature and
severity of any abuses, the Customer may receive an email warning detailing the nature of the abuse.
If the abuse of services is not terminated within 2 days, a certified letter will be sent to the customer
formally requesting termination of the stated abuse. Customer then must terminate stated abuse within
2 days, otherwise the Service Agreement will be terminated. Any reconnection of a terminated account
will require a reconnection fee.
If, in HeartCore Corporations
sole discretion, the nature and severity of any abuses is severe enough, HeartCore Corporation may
terminate the Service Agreement immediately without written notification.
Setup for service begins after
payment has been received. Customer shall provide payment, and any charge for additional services under
the terms of this Service Agreement, within 10 days of initiation of service or 1 day prior to yearly
continuation of that service. Customer may not withhold or setoff any amounts due hereunder. HeartCore
Corporation retains the right to withhold service without prejudice until all amounts determined delinquent
are paid in full. Any late payment shall be subject to any costs of collection (including but not limited
to legal fees).
New accounts that are delinquent
by 10 days will be suspended. Existing
accounts that are delinquent by 3 days will be suspended. When
an account is suspended Customer loses all access to the server, and the account is removed from the
network, all files are purged from all HeartCore Corporation servers, and Customer loses all rights
to their account. Although charges stop accruing on Customer account on the date of suspension, Customer
is still fully responsible for all charges owing.
Any Customer whose services
are suspended will be required to pay a reconnection fee of $50.00 to reinstate the account.
There will be a $25.00 service
charge for each returned check.
Legal notices sent to either
party shall be effective when delivered by mail, transmitted by telecopier (fax) machine, 1 day after
being sent by overnight mail or fax, or 2 days after being sent by first class mail postage prepaid
to the address shown:
- HeartCore Corporation
- c/o Kirk VandenBerghe
- 337 Nana Place
- Kapaa, HI 96746-1369
- 206-374-2483 24-Hour Voice Mail & Fax
Customer retains the right
to cancel use of HeartCore Corporations Service within 10 days before the start of their next
billing cycle. HeartCore Corporation does not provide any type of refunds for unused time. Requests
for cancellation must be received at HeartCore Corporations main office via email, fax, or postal
mail. All HeartCore Corporation accounts must be paid in full before the cancellation transaction will
be considered complete.
HeartCore Corporation acknowledges
and agrees that in the course of dealings with Customer, it may acquire information about Customer,
its business activities and operations, its technical information and trade secrets, of a highly confidential
and proprietary nature. HeartCore Corporation agrees that title to all such information and related
materials shall remain with the Customer. All applicable copyrights, trade secrets, patents and other
intellectual and property rights in such information and related material are and remain in the property
of the Customer. All other aspects of the information and related material, including without limitation,
technologies, procedures, programs, methods of processing, all source code, conversions, enhancements,
databases, templates, specific design and structure of individual programs and their interaction and
unique programming techniques employed therein as well as screen formats shall remain the sole and
exclusive property of the Customer and shall not in any way be sold, revealed, disclosed or otherwise
communicated, directly of indirectly, by HeartCore Corporation to any person, company or institution
whatsoever other than for the purposes set forth herein. It is expressly understood that no title to
or ownership of such information or any part hereof is hereby transferred to HeartCore Corporation.
Any customer lists and/or other
information concerning the Customers clients are the sole and exclusive property of the Customer.
HeartCore Corporation shall not for any reason whatsoever, directly or indirectly, solicit the trade
business of any of the clients or prospective clients of the Customer with respect to any of the services,
products, trade secrets or other matters of the Customer. In addition to maintaining confidentiality
of all matters as imposed herein above, HeartCore Corporation agrees to keep in the strictest of confidence
any information acquired by HeartCore Corporation during the course of its dealings with the Customer
about any of the Customers clients, including but not limited to contents of related databases,
credit and credit card information.
Nothing contained herein shall
be construed to place the parties (Customer and HeartCore Corporation) in a relationship of partners,
agents or joint ventures. Neither party shall represent itself as the agent or legal representative
of the other party for any purpose whatsoever and shall have no power to obligate or bind the other
party in any manner whatsoever.
If any clause herein shall
be found to contravene any law or ordinance in whole or in part, it shall be severed from the Agreement.
The balance of the Agreement shall continue in full force and effect.
Each party (Customer and HeartCore
Corporation) to this agreement represents that it has all necessary rights and authority to enter into
the terms of the Agreement and is in compliance with all federal, state and local laws governing this
transaction.
HeartCore
Corporation Policy
Unacceptable Use/Abuse Any
client who uses HeartCore Corporation's web servers for development or debugging an application, or
who knowingly runs an application that crashes the server or engages in the use of Spam is violating
the Web Rental Agreement and risks account termination. Spam is considered to be any unsolicited email
or newsgroup post advertising any site or material linked to or on a HeartCore Corporation Server.
Spam is not limited to email and or newsgroups, it is any type of media that is unsolicited by the
individual receiving it. We will not allow any services or programs that in any way potentially affect
the security, speed or stability of the servers. This includes but is not limited to third party COM
objects, CFX tags, CF tags or DLLs that we feel present a risk; the use of ODBC RDS; anonymous FTP
upload; access attempts targeted at other customer directories or databases; the use of CGI programs
making remote calls via TCP/IP ports; and any other product or activity which in any way, shape or
form diminishes the functioning of HeartCore Corporation's servers. If there is any doubt as to what
is acceptable to run on the server, please contact Support.
Third-Party
Software
HeartCore Corporation reserves
the right to inspect, approve and/or refuse the use of third-party software on a shared server environment.
Clients running dedicated or co-located servers may run any third-party software. If you think that
you would like to add a program to your site please talk to Support first.
Domain
Record Creation/Modifications/Transfers
Submission of domain name registrations,
modifications or transfers is the responsibility of Customer and their Web Design Affiliate. HeartCore
Corporation is not responsible for any problems that may occur during the registration process. This
includes, but is not limited to, misspelled domains or contact info and inability to register a selected
domain. Also, please note that modifications may require the extra follow up of the customer involved.
Because HeartCore Corporation does not own the domain, the administrative and/or technical contacts
may have to contact the domain registrar directly to move or otherwise change the domain.
Customer
Technical Support vs. Consulting Technical Support
Customer Technical Support
is considered any questions, guidance, or advice necessary with regard to the server's operating environment.
Consulting Technical Support is considered third-party software support, programming advice, and coding
assistance. Speak with your Web Design Affiliate regarding their fee structure. HeartCore Corporation
Support only to Web Design Affiliates and they in turn provide support to customer.
Since the client pays for web
hosting, the organization has the right to initially choose, and subsequently change, the Web Design
Affiliate associated with their web site. The criterion for changing the Web Design Affiliate is simple:
1.) The organization's account with the Web Design Affiliate must be in good standing; 2.) For security
purposes, the person who is authorized by the organization to change the Web Design Affiliate must
provide seven days written notice of the change to HeartCore Corporation.
Summary
IN WITNESS WHEREOF, and intending
to be legally bound, by submitting payment for Web Hosting services, I agree to the contract stated
above.
Web
Hosting | User Agreement | Features | Setup | Renewal | Resources
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